Who are we?
De Heren Hosts is a team of professional hospitality hosts based in Amsterdam, providing tailored hospitality solutions for restaurants, cafés, clubs, events, and businesses across the city.
Our hosts are known for their professionalism, strong communication skills, and ability to create a welcoming atmosphere for every guest. By combining excellent customer service with a proactive approach, we help businesses run more efficient, strengthen their brand image, and improve the overall guest experience.
At the Heren hosts we believe that every guest interaction is an opportunity to leave a lasting positive impression.
Our Services
Hospitality & Guest Services
We provide professional hospitality hosts who welcome guests, manage queues, answer questions, and create a positive first impression. Our presence helps reduce pressure on staff, improve guest satisfaction, and contribute to a smooth and welcoming environment for both guests and employees.
Safety & De-escalation Support
Our hosts are trained in professional communication and de-escalation techniques, helping to prevent minor situations from escalating. Thanks to our multilingual and multicultural team, we are particularly well suited to Amsterdam’s diverse city-centre environment. When necessary, we maintain close contact with local authorities to help ensure a safe, organised, and enjoyable atmosphere for guests.
Enhancing Online Reviews & Brand Image
By providing professional hospitality and positive customer interactions, we help businesses strengthen their brand image and increase customer satisfaction. Businesses we have worked with have consistently experienced more positive reviews during our presence. We also operate an internal incentive system that rewards hosts who contribute to positive guest experiences and customer feedback, creating an additional source of motivation and accountability within our team.
Tailored Hospitality Solutions
Every business is different. Whether you operate a restaurant, café, club, or event venue, our services can be adapted to your specific needs. We work closely with our clients to provide flexible hospitality solutions tailored to their objectives, operational requirements, and guest expectations, while remaining within the professional scope of hospitality hosting.
De Heren Hosts Highlights
20+
Events and businesses supported
300%
Increase in companies online ratings
7+
Years experience helping businesses create exceptional customer experiences
What Our Clients Say
As the manager of Il Vicolo, I can confidently say that his exceptional professionalism has made a direct, positive impact on our daily operations.
He doesn’t just do his job, he actively contributes to the success of our business.
His customer-focused approach and ability to engage with people leave a lasting impression, which directly enhances our guest satisfaction and elevates our venue's reputation.
He is proactive, dependable, and always a step ahead.
The Team at Il Vicolo are incredibly happy with the service he provides, and I recommend him without hesitation to any venue looking to elevate their standards.
Theresa - Manager, Restaurant Il Vicolo
Working with De Heren Hosts has been a great experience. They are a very hands-on, proactive team that takes a lot of stress off the staff by handling everything professionally and efficiently. Their support makes day-to-day operations run much more smoothly.
Bilal - Manager at Tyson Coffee Shop
I’ve had the pleasure of working with De Heren Hosts, and I can confidently say they are a team you can truly rely on. They are professional, proactive, and consistently dependable. Alessandro brings a level of dedication that is rare to find these days.
If you’re looking for someone dependable, professional, and highly effective, I can recommend him without hesitation.
Daniel - Manager, Snoopdog Coffee Shop